Chat in Jinba App Neo

Chat is the central screen of Jinba App Neo. Talk to an agent to ask questions or request work, watch the AI’s progress in real time, and receive the results.

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Types of chats

Selecting an agent via @ in the composer or the ”+” menu when creating a chat turns it into an agent chat.

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Screen layout

• Sidebar — The header holds the workspace name with the “Search” button (command palette) beside it; below come New chat, Agents, Flow, Tasks, the “Configure” section (Skills, Knowledge, Connectors), pinned chats, the “Agents” section, and the “Chats” section of recent ad-hoc chats (grouped into Today / Yesterday / Previous 7 days / Previous 30 days). The “Configure”, “Agents” and “Chats” section headings fold their rows away and open them again; the choice is remembered on that device, a folded section opens on its own when you open a page or chat inside it, and clicking the heading folds it again. A “Manage” link at the end of the Agents heading opens the agent catalog. Clicking an agent row shows or hides that agent’s chats; hovering the row reveals a ”…” menu (“Pin to top” / “Unpin”) and a “New chat” icon that opens the agent’s page. When the sidebar is collapsed to its icon rail, Search is the first icon on the rail
• Message area — The conversation history. The AI’s activity (thinking, running tools, and so on) also appears here. In an agent chat the header at the top reads “<agent name> / <chat title>” — the agent name links to the agent’s page, and the title opens the rename / delete menu
• Composer — Message input, file attachments, and the reference pickers
• Workspace panel — A side panel that previews one file at a time, with the chat’s files, the console log, and — in an agent chat — that agent’s configuration a tab away

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Basics

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Models and chats

The model used in a chat is decided when the chat is created and stays fixed within that chat. To use a different model, start a new chat — or, when the model behind this chat has changed (the agent’s model, or the workspace default for an ad-hoc chat), switch this chat to the new model (below). You can check the current model on the model badge in the chat screen.

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When the agent’s settings change mid-chat

An agent’s configuration — system prompt, model, attached skills — is fixed when the chat’s session starts, so editing the agent does not reach a conversation that is already under way. When that happens, a banner appears above the composer: “This agent’s settings were updated — this chat is still running on the previous configuration.” When only the model changed — the agent’s model moved to a newer generation on its own (Notes on choosing a model), once that new configuration has been pushed to the agent, which happens when a new chat is next started with it; or, in a chat with no agent, the workspace’s default model changed — the banner reads “The model has changed — this chat is still running on the previous model.” instead, and its button is “Switch to the new model”. New chats always start on the current settings.

• “Switch to the new settings” (or “Switch to the new model”) starts a fresh session on the current configuration; it applies from your next message
• Switching makes the AI forget this conversation’s working context. The visible history stays exactly as it is, but the AI no longer remembers what it had been working on
• You cannot switch while the AI is running, or while the chat is waiting for your answer on a card or an approval — finish or stop that first (“This chat is waiting for an answer, approval, or an operation to finish. Complete the pending step or stop execution before duplicating or switching sessions.”)

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When the chat’s agent is archived or un-shared

A chat stays bound to the agent it was started with. If that agent is later archived, or its share with you is withdrawn, the chat can no longer start a fresh session — so instead of failing silently, sending (or trying to switch to the new settings) surfaces the reason and what to do about it:

• Archived — “This agent has been archived. Start a new chat with a different agent.”
• No longer shared — “This agent is no longer shared with you. Ask an organization admin to restore access.”

The conversation you already have stays readable either way.

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Response language

The AI generally responds in the language you write in. An explicit request such as “answer in English” always takes top priority. The app’s display language (Settings > Personalize > Language) is used as a fallback when the language cannot be determined from your input.

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When you hit your usage limit

Two limits can temporarily pause a conversation:

• Monthly usage — once your organization reaches the usage included in its plan, sending is blocked until the displayed reset date. To raise the limit, contact your organization admin
• This chat’s rolling 24-hour usage — if one chat reaches its own limit, wait for the rolling window to clear or continue in a new chat. Other chats are not blocked by this limit

Both limits are also checked while a reply is being generated. If a long run crosses one partway through, the response stops there and the message explains whether the monthly or chat-specific limit was reached. Whatever the AI produced up to that point stays in the chat.